Xbeat FAQ – Answers to All Your Questions

Signing up with xbeat is quick and easy. On the registration page Enter your full name, mobile number, and a strong password. Confirm your age and agree to the terms, then click "Register". You'll receive an OTP on your mobile to complete verification. The whole process takes under 3 minutes.

No. Under xbeat's policy, each person may hold only one account. Attempting to create multiple accounts using the same mobile number or national ID may result in all accounts being suspended and any deposited funds being forfeited.

On the login page, Click the "Forgot Password?" link. Enter your registered mobile number. You'll receive an OTP — verify it and set a new password. Remember to use a mix of uppercase letters, numbers, and special characters.

xbeat is strictly for users aged 18 and above. Age is verified at the time of registration, and any accounts belonging to minors are closed immediately. Responsible gaming is our highest priority.

Account verification is in place to keep you safe. It ensures that only you can access your account. Without verification, withdrawal limits apply. You can easily verify using your National ID or passport.

Go to Account Settings and use the "Close Account" option. Alternatively, email us at support@xbeat.im. Make sure to withdraw your balance before closing. All data will be retained for up to 30 days after closure.

xbeat supports all major payment methods available in Bangladesh:

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer: All commercial banks
• Credit/Debit Card: Visa, Mastercard
• Crypto: USDT (TRC20)

All payments are fully secure and encrypted.

The minimum deposit at xbeat is just ৳300 — one of the lowest in Bangladesh. Deposits made via mobile banking are usually credited to your balance within 2–5 minutes.

Withdrawals are typically processed within 15 minutes to 24 hours. Mobile banking (bKash/Nagad) is the fastest — usually 15–30 minutes. Bank transfers may take 1–2 business days. Expect slightly longer processing times on weekends and public holidays.

xbeat does not charge any deposit fees. However, your payment provider (such as bKash or your bank) may apply their own transfer charges. There are no withdrawal fees from xbeat's side either. On the payment page View details.

This is usually caused by network delays. Wait 5–10 minutes and refresh the page. If more than 30 minutes have passed, take a screenshot of the payment and contact us at support@xbeat.im. We'll resolve it promptly.

New members receive a 100% Welcome Bonus on their first deposit. Deposit ৳1,000 and get an extra ৳1,000 in bonus funds. Free spins and free bets are also available immediately after registration. rewards page. View all offers.

No, bonuses cannot be withdrawn directly. Each bonus comes with a wagering requirement — typically 10–20x the bonus amount. Once the requirement is met, any winnings can be withdrawn. The terms for each bonus are clearly stated on the offers page.

A reload bonus is available when you deposit every week. Deposits of ৳500 or more typically qualify for a 20–30% reload bonus. The bonus is either credited automatically or can be claimed with a promo code. For updates, visit the Rewards Page Check back regularly.

Share your referral link with a friend. When they register through that link and make their first deposit, you'll receive a bonus. The more active your friend is, the more you earn. Track everything from your referral dashboard.

xbeat features:

• Sports Betting — cricket, football, tennis, kabaddi
• Live Casino — roulette, blackjack, baccarat
• Slots — 500+ themes to choose from
• Lottery & Card Games
• Crash games & other instant games

New games are added regularly. On the new games page View.

Live betting lets you place bets while a match is in progress. Odds update in real time, so review them carefully before placing a bet. Make sure your account has enough balance for live bets. Odds can shift quickly at key moments in a match, so be ready to decide fast.

Yes. All games on xbeat use internationally certified RNG (Random Number Generator) technology. Live Casino games are audited by independent third-party reviewers. xbeat is a licensed platform committed to fair gaming.

Yes. As part of responsible gaming, you can set your own daily, weekly, or monthly betting limits. You'll find this option under the "Responsible Gaming" section in Account Settings. Responsible Gaming page to learn more.

All your data is protected with SSL/TLS encryption. xbeat never sells or shares your personal information with any third party. Our Privacy Policy Read it — it clearly explains how your information is used.

Log in → Account Settings → Security → Enable Two-Step Verification. An OTP will be sent to your mobile number. Confirm with the OTP and 2FA will be active. From that point on, both your password and OTP will be required each time you log in.

Change your password immediately and log out of all active sessions. Then contact us at support@xbeat.im. The xbeat security team will investigate your account and temporarily lock it if necessary.

The xbeat app is available directly from our Download Page Available for both Android and iOS. Android users install the APK directly. On iOS, it can be used via the App Store or as a PWA.

On Android, enable "Install from unknown sources" (Settings → Security → Unknown Sources). Grant the required permissions after installation. If an older version is already installed, uninstall it first. If issues persist, you can use xbeat directly in your browser.

Absolutely. One account works across the app, mobile browser, and desktop browser. Your balance, bonuses, and betting history stay in sync everywhere.